GRIEVANCES
Your concerns deserve to be heard.
Learn how to submit a grievance and find the appropriate contact information.
Free • Confidential • Unbiased
HOW IT WORKS
How to submit a grievance
HICAP is managed by Legal Services of Northern California (LSNC). If you are dissatisfied with your interaction with HICAP or LSNC, you may submit a grievance.
Download the form, complete it, and include a written statement describing your concern.
CONTACT OPTIONS
Where to send your grievance
HICAP — Program Manager
505 12th Street, Sacramento, CA 95814 • 916-376-8915
LSNC — Executive Director
517 12th Street, Sacramento, CA 95814 • 916-551-2150
Area 4 Agency on Aging
1401 El Camino Avenue, 4th Floor, Sacramento, CA 95815 • 916-486-1876
HERE TO HELP
Questions about Medicare?
Speak with a HICAP counselor for free, unbiased guidance.